Shipping policy


Shipping Policy

Effective Date: 7/02/2025

At Nery Tech, we are committed to delivering your gadgets and electronics, including consoles, televisions, and other tech products, as quickly and efficiently as possible. Please take a moment to review our Shipping Policy to understand how we handle orders, shipping, and delivery.

1. Shipping Processing Time

  • All orders are processed and shipped within 1-2 business days (excluding weekends and holidays) after payment has been successfully processed.
  • You will receive an email confirmation once your order has been shipped, along with tracking information (if available).

2. Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs. Delivery times are estimates and may vary based on your location and the shipping method selected. The following options are available:

  • Standard Shipping: Typically delivered within 2-5 business days.
  • Expedited Shipping: Typically delivered within 2-4 business days.
  • Overnight Shipping: Delivered the next business day (orders must be placed before 12 PM local time for same-day processing).

Please note that delivery times are estimates and can be affected by factors such as weather conditions, holidays, and shipping carrier delays.

3. Shipping Charges

  • Shipping charges are calculated based on the weight, size, and destination of your order. The total shipping cost will be displayed during checkout.
  • We offer free standard shipping on orders over [N100,000].
  • For expedited or overnight shipping, additional charges will apply.

4. Shipping Restrictions

  • We currently ship to locations within NIGERIA.
  • Some products may have shipping restrictions due to their size or weight. If an item is unavailable for shipping to your location, we will notify you before completing your order.
  • We do not ship to P.O. Boxes, APO/FPO addresses, or any restricted areas.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email (if applicable). You can use this tracking number to check the status of your shipment on the carrier’s website. If you have any issues with tracking, feel free to reach out to our customer support team.

6. Shipping Delays

While we aim to ensure timely delivery, unforeseen events may cause delays. Nery Tech is not responsible for delays caused by third-party shipping carriers, adverse weather conditions, or customs processing. If there is a significant delay in your order, please contact us, and we will assist in resolving the issue.

7. Lost or Damaged Shipments

  • If your shipment is lost or damaged during transit, please contact our customer support team at nerytechlive@gmail.com as soon as possible. We will investigate the issue and work with the shipping carrier to resolve the matter.
  • If the damage is evident upon delivery, please document the damage (with photos) and notify us immediately.

8. International Shipping

For international orders, please be aware of the following:

  • All international shipments are subject to customs duties, taxes, and import fees, which are the responsibility of the customer. These fees are assessed by the destination country and are not included in the shipping cost at checkout.
  • Customs processing can delay shipments, and we are not responsible for any delays caused by customs procedures.

9. Changes to Shipping Information

If you need to update your shipping address or make any changes to your order after it has been placed, please contact us immediately at nerytechlive@gmail.com. We will do our best to accommodate your request before the order is shipped, but we cannot guarantee changes once the shipping process has begun.

10. Contact Us

If you have any questions or concerns about our shipping policy, or if you need assistance with your order, please don’t hesitate to reach out to our customer support team:

  • Email: nerytechlive@gmail.com
  • Phone: [+2347019877988]
  • Business Hours: [Monday To Friday, 9 a.m. to 5 p.m. GMT]
  • Address: [19 Clement Akpamgbo Guzape]

Thank you for shopping with Nery Tech! We appreciate your business and look forward to serving you.